Trust centre

Policies and data handling in one place

Everything about how Mahad OCR treats your documents, your data and your account.

Security and privacy

Security overview
Privacy policy
Data processing addendum
Data retention and deletion
Security policy

Using the service

Terms of service
API terms
Acceptable use policy
Refund and billing policy
Cookie policy

AI and data rights

Responsible AI policy
Account deletion request
Data deletion request
Copyright and IP
Contact and complaints

Sub-processors

Google (Gemini) processes documents that need the universal AI reader. Documents handled by the on-server engines are not sent to any external provider — the engine used is reported in every result.